Cabin Crew Simulator Emergencies Guide
Emergencies are the defining challenge of Cabin Crew Simulator. While serving meals and maintaining passenger comfort forms the daily routine, crisis events test your speed, knowledge, and composure under pressure. Cruising Studios implemented seven distinct emergency types plus several minor in-flight events that can occur during any flight. Understanding each emergency before it happens separates top-rated flight attendants from those who lose passengers and Skybux to preventable mistakes.
How Emergencies Trigger
By default, emergencies occur randomly during cruise after the aircraft reaches altitude. The frequency depends on your gameplay settings and difficulty level. Players who purchase the Emergency Control gamepass can manually select which emergency occurs, making it an invaluable training tool for practicing specific scenarios. Easy and Medium difficulties display exclamation marks above passengers who need assistance; Hard mode removes these visual cues entirely. Always play the safety briefing before takeoff — skipping it reduces your safety rating during every emergency regardless of how well you respond.
Resolvable vs Flight-Terminating Emergencies
Not every emergency ends your flight. Cabin Fire, Depressurization, and Unconscious Pilots are resolvable — handle the crisis correctly and the flight continues to your destination with a reduced rating. Crash Landing, Water Landing, and Landing Gear Failure terminate the flight and require full passenger evacuation. Medical Situations test your diagnostic skills without physical danger to the aircraft. Knowing which category an emergency falls into helps you prioritize actions under time pressure.
All Emergency Types
Cabin Fire Resolvable
"We have a fire in the cabin. Flight attendants, grab the fire extinguisher immediately!"
A fire breaks out in the cabin. The flight continues after you extinguish it, but passenger deaths or missed safety briefings reduce your rating.
Water Landing Flight-Terminating
"We are going to make a water landing! Flight attendants, make sure all passengers are wearing a life vest!"
Engine failure forces a ditching. All passengers must wear life vests before landing, then evacuate onto yellow life rafts.
Crash Landing Flight-Terminating
"We will be making a controlled crash landing immediately. Flight attendants, quickly make sure everyone is in the brace position!"
The aircraft makes a controlled crash landing. Passengers must brace, then evacuate through all doors once the plane stops.
Depressurization Resolvable
"We have experienced a cabin depressurization! Flight attendants, make sure all passengers have their oxygen masks on, and do it quickly!"
Cabin pressure is lost and a door may be sucked out. Quickly distribute oxygen masks to all passengers.
Unconscious Pilots Resolvable
"We have a situation in the cockpit. Flight attendants, come to the flight deck immediately!"
A cockpit window shatters and pilots lose consciousness. Seal the crack, provide oxygen, then have a player land the aircraft.
Landing Gear Failure Flight-Terminating
"Due to an issue with our front landing gear, we will be making an emergency landing without the front gear. Ensure all passengers are in the brace position!"
Front landing gear fails to deploy. After a belly landing, you have a time limit to evacuate everyone before the plane explodes.
Medical Situation Resolvable
"We have a medical situation in the cabin. Flight attendants, please assist the passenger immediately."
A passenger becomes ill mid-flight. Choose the correct diagnosis so the onboard doctor can administer the right medication.
Minor In-Flight Events
Beyond the seven main emergencies, several minor events occur regularly during normal flights. These do not terminate your flight but affect passenger satisfaction and service ratings if ignored.
- Disruptive Passenger — Calm the passenger before the situation escalates.
- Crying Baby — Comfort the infant and assist the parent.
- Lost Pet — Search the cabin and return the pet to its owner.
- Lavatory Event — Address the maintenance issue in the restroom.
- Hot Towel Service — Optional bonus service that adds hidden rating points.
For video walkthroughs of specific emergencies, visit our dedicated guides for crash landing and cabin fire scenarios. Each individual emergency page below provides detailed step-by-step procedures with cross-links to related crises.